Terms & Conditions

OBD2diagnostics.co.za is wholly operated and run by OBD Electronics (Pty) Ltd (2019/402398/07)

1. DELIVERY CHARGES AND SHIPPING

We courier orders by either Courier Guy or Aramex Couriers, who deliver countrywide. Their service is generally 24 hour delivery to all major cities, but can take 3 business days to remote areas.

2. NON-REPUDIATION OF PAYMENT

By submitting your order through our website, you agree to the terms and conditions in this document and commit to the purchase and payment of items purchased. Payments which are stopped or cancelled once an item has been dispatched and/or received by the purchaser may result in a charge of theft been laid against the purchaser and criminal proceedings will be followed.

OBD2diagnostics.co.za further reserves the right to cancel any order where payment has not been received within 48 hours.

3. CREDIT CARD PAYMENTS

We currently do not accept credit card payments. We do apologise for the inconvenience.

4. BANK DEPOSITS AND BANK TRANSFERS

For bank transfers and Internet transfers, please send proof of payment directly from your internet banking. Otherwise allow 1-2 working days for the payment to reflect in our account. If your payment via direct transfer is not received within 48 hours of placing your order, we will automatically cancel your order as we cannot reserve stock indefinitely.

5. STOCK AVAILABILITY

Your items will only be shipped once your payment has cleared. Most of our items are normally in stock, however all items are subject to availability as depicted on the item shopping pages. Certain items do have a longer lead time than others. We will inform you as soon as possible if the goods you have ordered are not available and quote you an approximate shipping date. Alternatively you can contact sales@OBD2diagnostics.co.za. before placing your order to confirm item availability. It is at the sellers’ discretion to do part-shipments of orders.

6. PRICE FLUCTUATIONS

The seller reserves the right to change prices of item on the site at any time. We may do this to react to competitive conditions, stock levels, currency exchange rate fluctuations or for the purposes of running specials and stock clearance sales. In most instances the size of incoming shipments drastically effect shipping costs and prices from our suppliers which may also effect pricing. We may also pass on specials or price increases from our suppliers. We are in no way obligated to pass credits for items previously purchased that may currently be at lower prices than what you purchased them for. Conversely we are not obligated to honour previous prices at which items are purchased.

7. SITE OWNERSHIP

This site is owned and operated by OBD Electronics (Pty) Ltd (2019/402398/07) trading as OBD2diagnostics.co.za If you have any questions, comments or complaints with regard to our web site please email these to sales@vpecker.co.za.

8. OWNERSHIP OF RIGHTS

All rights, including copyright, in this website are owned by or licensed to Vpecker.co.za. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of OBD2diagnostics.co.za. You may not modify, distribute or re-post anything on this website for any purpose.

9. ACCURACY OF CONTENT

OBD2diagnostics.co.za has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT unless stated otherwise.

Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, OBD2diagnostics.co.za disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. OBD2diagnostics.co.za shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

10. ORDERING ERRORS

You are able to correct errors on your order up to the point at which you click on “submit” or “make payment” on the final page of our ordering process. OBD2diagnostics.co.za cannot accept responsibility for items incorrectly ordered or non-compatibility of accessories with your device. The onus is on the Purchaser to ensure compatibility of accessories before making purchases. It is up to the sellers discretion to allow returns based on incorrect items being ordered. See section 14 “Returns”.

11. ACKNOWLEDGEMENT AND ACCEPTANCE OF YOUR ORDER

If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details. Our acceptance of your order will take place upon dispatch of the product(s) ordered.

12. GIFT WRAPPING

We are unable to offer a gift wrapping service at present.

13. LINKS TO OTHER WEBSITES

We might place links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. OBD2dignostics.co.za cannot accept any liability in respect of the use or accuracy of content of these websites.

14. RETURNS AND REFUNDS

Products with a software license that requires  registration can not be returned for refund once the package and serial number envelope is opened, the product can no longer be returned and repackaged as new. We therefore can not accept returns on products after software has been registered.

If your items are faulty, please return it to us in or with its original packaging within 6 months of receipt and we will repair or replace. Physical damage, water damage, and/or product modifications and alterations will void your warranty. No warranty is given  on accessories, chargers, and adapters.

We do not accept returns for goods incorrectly ordered or incompatible with your device or any other equipment. The onus is upon the client to research the particular brands’ functionality before making a purchase. If you are not sure of the compatibility of a product, contact us before purchase, and we will gladly answer your questions.
Returns cannot be accepted if cables, user manuals, original marketing and protective packing or accessories are damaged, torn or missing from the original packaging. If the item is damaged, mishandled or scratched in anyway then a return and refund will not be accepted.

The Purchaser is responsible for costs of shipping for returns and the Seller is responsible for shipping of replacement units if the unit is faulty. It is entirely the discretion of the seller to allow returns in exchange for other goods. In this case the cost of return shipment is for the buyers’ account. If the seller allows a return, a 20% re-stocking fee is chargeable on used items. Returned goods remain your property and responsibility until such time asOBD2diagnostics.co.za signs acceptance of the return delivery of the goods. We strongly advise you to use a secure courier service for the return of goods.

Any item returned to OBD2diagnostics.co.za where the purchaser deems to the item to be faulty and it is found to be in working order will be only be shipped back to the purchaser once the shipping fee has been paid by the purchaser.

15. LIMITED WARRANTY

We warrant that all our electronics goods carry a limited 6 month warranty and will be free of any defects for six months of normal use, from the time we supplied the goods. This is the statutory warranty in terms of the Consumer Protection Act of 2008 (the CPA). Non electronic goods including accessories, headphones, cables are covered by a 7 day OTB (out the box) warranty. Goods found to be faulty within 7 days of purchase will be swapped out for a new replacement.

16. PASSWORD / ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Vpecker.co.za shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you feel your account has been compromised you must notify us immediately at sales@OBD2diagnostics.co.za.

17. PRIVACY STATEMENT

We always try to protect your personal privacy and this privacy statement is here to help you understand what we may do with any information you tell us about. You can access our website home page and browse our site without disclosing your personal data, but if you do give us your personal details, you are accepting these terms. If you do not agree with this privacy policy, do not give us your details. This privacy policy is part of our Terms and Conditions. If you do give us your details and then decide you do not want us to use your details anymore, please contact us. If you want to buy products from us, you will need to register on our site. Registration involves you giving us the following personal information: (i) Your title, name and address (including option to save different delivery addresses); (ii) Contact phone number and valid e-mail addresses; Registration enables you to speed up the ordering process, however, you do not have to register with us until you choose to order.How will we use your details? Our offers: Once you have purchased with us, we would like to send you product updates, our latest information and special offers. If you would like to receive notification of specials and such like please add your name to our subscribe box on the home page of our site. Alternately you can always e-mail us with your details and mailing preferences. We may also use your information to manage your purchases such as sending a confirmatory email, and your card payments for goods you buy from us and also to deliver the goods to you, or we might give your details to our carrier if they deliver on our behalf. You can check any information that we are holding about you, or ask any questions about this privacy policy by emailing us.

How will we protect your details? OBD2diagnostics.co.za commits to protecting your confidential information such as email and shipping and purchasing history and storing them in a responsible and secure manner and not disclose this sensitive information to any 3rd parties. Your email addresses are not passed onto market companies in any shape or form. Fool-proof security is not a possibility and in the event we have a security breach, theft or hack attempt we will notify you if we feel your information has been compromised. OBD2diagnostics.co.za does not keep or have access to any details of your credit cards as all these payments go through a secure payment processor.

18. SITE, SHOP AND FORUM MEMBERSHIP

The seller reserves the right to discontinue your membership to the shopping cart, forums and newsletter subscriptions at any time.

19. INTERNATIONAL ORDERS

Only bank transfers are considered for International orders.

20. DISCLAIMERS AND LIMITATION OF LIABILITY

Save as set out in the terms, Vpecker.co.za makes no warranties, representations, statements or guarantees (whether express, or implied in law or residual) regarding the website and the products and the website and products made available via the website are provided “as is”.

Neither OBD2diagnostics.co.za or its directors shall be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential) and/or expense of any nature whatsoever which may be suffered by you or any third party, as a result of or which may be attributable, directly or indirectly, to your access and use of the website and/or any information contained on or via the website and/or your use of the products purchased. Without limiting the generality of the a foregoing, neither Vpecker.co.za nor its directors shall be liable for any failure and/or unavailability of the website for any reason whatever and/or the failure/delay by any third party service provider to render any service which are necessary to ensure the availability of the website. You hereby indemnify Vpecker.co.za or its directors against any loss, liability, damage (whether direct or consequential) or expense of any nature whatsoever which may be suffered by you or any third party as a result of or which may be attributable directly or indirectly to the aforesaid. Notwithstanding anything to the contrary contained herein, Vpecker.co.za shall not be liable for any direct, indirect, contingent or consequential loss (including but not limited to loss of business, loss of data and/or loss of profits) incurred or sustained by you or any third party howsoever arising in respect of your use of or reliance of any information offered on or via the website and/or your use of the products.

By making use of this site, you agree to the terms and conditions in this document and commit to the purchase and payment of items purchased.

WhatsApp Need assistance?